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Children's Care Management
Through Children’s Care Management, a Care Manager helps youth and caregivers get the care they need to improve the youth’s health. As part of the Health Home Care Management model, a group of health care and service providers work together to support children and youth who are enrolled in Medicaid and have qualifying health conditions. When you enroll your child in Health Home Care Management, you are not enrolling in a place–you are gaining a Care Manager, the key point of contact in managing the services for your child.

Support Services
Comprehensive Care Management
Care coordination and health promotion
Comprehensive transitional care
Individual and family support
Referral to community and social support services

Population and Geographic Area Served
The Children’s Care Management program serves children in the Southern Tier, Finger Lakes, and Western, New York regions from birth to age 21 who are enrolled in Medicaid and have two or more chronic health conditions or one single qualifying condition of HIV/AIDS, Serious Emotional Disturbance, or Complex Trauma.

Access to Services
You can contact us at any time to find out if your child/youth is eligible to enroll and to complete a self-referral. You can also be referred by Medicaid, Managed Care Plans, doctors, specialists, social service staff, counselors, or other service providers.

To learn more about eligibility and the support services available through the Children’s Care Management program, contact:

Administrative Office
Manager, Care Coordination
Pathways, Inc.
33 Denison Parkway West, Corning, New York 14830
T: (607) 937-4520  F: (607) 937-3206

Geneva Office  T: (315) 789-9730
Horseheads Office  T: (607) 442-4392
Owego Office  T: (607) 223-4343
Rochester Office  T: (585) 434-3166

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